Returns & Exchanges Policy

At Zohara, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or our website portal with your order number and the reason for the return.

• 2.
  Pack the Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product remains unworn.

• 3.
  Ship It Back

  Send the package back to our distribution center using a tracked shipping service to ensure safe delivery.

• 4.
  Receive Your Refund

  Once we receive and inspect your items, we will process your refund to the original payment method within 7-10 business days.